Christmas Delivery

To ensure orders are received for christmas the order will need to be placed before or on the 18th December AND all orders must have approval of proofs before 5pm on the 20th December. 

Due to Royal Mail industrial action we recommend using our DHL 24h Tracked courier service on orders needed for Christmas.

If in doubt about delivery times please contact us on 01260 275127.

Shipping & Returns

This is a UK site only. Orders will only be accepted from UK residents and for UK mainland delivery only. If you need our products to be delivered outside UK please contact us before ordering.

Delivery Times

Delivery times shown in product description are estimated and might be extended in connection with high volume of orders. 
We shall not be liable for any losses, costs, damages or expenses incurred by the Customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. Unless otherwise agreed we may deliver by instalments. Should the Customer request for the delivery to be by instalments a further agreed carriage charge will be applicable. We will not be under any liability whatsoever in the event that we are prevented or delayed from supplying or making delivery of any Goods by any reason or cause beyond our control

As all items are made to order there is upto 6 working day manufacturing time depending on how busy we are before posting, our postage options are listed below with typical times.

•£5 Standard - We aim to deliver your order in 7–10 working days - depending on how busy we are.

•£8 Tracked - We aim to deliver your order in 5–8 working days - depending on how busy we are. - PLEASE NOTE THIS IS NOT A GUARANTEED SERVICE, if you require a product for a specific date please choose the express service. If in doubt about delivery times please contact us before ordering.

•Express £25 (Mainland UK Only) - Go to the top of the pile with our express service. Your artwork design and manufacturing process will get priority status. We aim to deliver your order in 4 working days

•Highlands (£25) Select this for large items, items below 60cm can be shipped via our standard uk shipping method. - We aim to deliver your order in 4–7 working days - depending on how busy we are.

Please contact us for a shipping quote for places out of the UK mainland.

* Excluding Bank Holidays and weekends
**Artwork must be confirmed before your item can go into production.  Artwork is produced by our team Mon-Fri 9-5
***Items will take upto 5 working days to manufacture depending on how busy we are.

Returns

You have the right, under the distance selling act to return an unwanted item within 14 days. The 14 day period begins on the day of delivery.

Return postage cost is your responsibility.

Notification of faulty, damaged or incorrcet itemes must be reported within 2days or delivery. Claims outside this period will not be considered.

Personalised items are non refundable under any circumstances. Please contact us for any further advice on this matter.

Damaged goods due to delivery sometime happen. If this happens we will replace items at no cost to you. Please provide photographics evidence by email of the damaged item.